Customer Support Channels
A 1–hour Response Guarantee
Our user help staff is qualified to immediately care for all Linux web hosting customers’ questions and advise requests. Via our ticketing system, it will be easy to supply your request and a support crew representative will get back to you in only maximum an hour. Actually, practice indicates that the typical reaction time is Twenty or so minutes.
A Top–quality Support Service
Our support service is offered by a group of educated specialists who will be prepared to reply to your query without delay. You are able to contact the technical support team by launching a help and support ticket from your Web Hosting Control Panel or by submitting us an email message. On working days, you can also contact us on the telephone or take advantage of the live chat option.
An Intuitive Help Section
The Control Panel boasts a substantial practical knowledge base that’s incorporated into all sections. In each section, you’ll find a Help control key that will load for you a variety of step–by–step courses on how to work with a selected feature or execute a certain action. Also, we have prepared training online videos to help you get a better idea of the Control Panel’s interface.